We are ready to help day or night.
Update and Security patches
3rd party software updates
Our team of experienced engineers utilizes the latest technologies from the most trusted brands in the industry to connect to your users remotely and quickly address issues that cannot be resolved by our Help Desk.
The Remote Engineering team is also happy to assist In-House IT Departments with software patching, security updates, routine maintenance, and troubleshooting.
Maggard Technology Solutions (MTS) IT is dedicated to helping our clients educate end-users on protecting company data, creating strong passwords and identifying and avoiding threats with webinars and onsite training workshops designed to help your staff understand the current threat landscape, common attack vectors and security best practices.
Maggard Technology Solutions (MTS) IT HELP DESK
VIRUS SCANNING & REMOVAL
DEVICE SET UP & SYNC
PASSWORDS & ACCOUNTS
Our live, local Help Desk is only a click, email or call away when you need technical support. Our friendly, knowledgeable technicians are here to provide answers and quickly assist you and your staff.
All of our Flat Rate IT plans include Unlimited Access to our Help Desk, available to quickly help to triage any issues and assist you and your entire staff with technology-related tasks including:
If a “hands-on” approach is needed, the vast experience and knowledge of our advanced engineering services are ready when your ticket is escalated by the Help Desk or Remote Engineering and scheduled at your convenience.
Leveraging in-depth experience with your systems, processes, and end-users, our Advanced Engineering can do for much more than solve your toughest technology issues. From unbiased recommendations based on your specific needs to infrastructure design, implementation, and maintenance, we're here to help you save time and money with Consulting, on projects and outsourced IT support.