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Writer's pictureLacee Skelton

Have you tried this necessary Windows App yet?

A Windows App update is now available for download and includes the ability to transfer calls to an extension’s voicemail, as well as some very important usability and connectivity fixes.




Features:



The latest Windows App version delivers the ability to transfer calls to an extension’s voicemail from the “Receptionist”, “Q-Manager” or “Manager” view. This extends the transfer functionality while managing queue calls in one of the app’s dedicated views.





In a nutshell:

  • Abandoned calls now display the queue name in the queue manager.

  • While in an active call, the contact’s relevant “Company Name” is now shown on screen.

  • Notifications are sent to attendees when a conference is canceled.

  • Ask us how to take advantage of this game changing app!





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